Job description
Scope and remit
Responsible for on-site pipe fitting and welding as required for the installation of steam boilers and ancillary plant, or other mechanical services.
Personal duties
- Assisting the Project Manager with the planning of pipe system layouts and installing according to specifications.
- Using the appropriate tools/equipment required for installation in a safe manner in line with the health and safety policy and procedures.
- Modifying and maintaining pipe systems as per the specifications provided.
- Carrying out inspection and test of all installed pipe work in a safe manner in line with the health and safety policy and procedures.
- Evaluating and resolving technical problems.
- Providing technical support to customers and colleagues.
- Providing customers with regular reports and feedback on their service requests, including the completion of relevant paperwork.
- Developing and maintaining relationships with customers.
- Ensuring compliance with the company’s health and safety, quality and environmental procedures.
- Participation in paid overtime and weekend work.
- Ensuring compliance with the company’s health and safety, quality and environmental procedures in accordance with legislation and the company policies.
- Participation in paid overtime and weekend work.
- Available to travel across the UK but mainly within the local area and some overnight stays will be required.
In addition to the elements in this job description, this role also includes such other duties as the management may from time to time reasonably require.
Knowledge, training and experience required
Essential
- Full driving license.
- The ability to read and correctly interpret drawings.
- A strong proven engineering background within the combustion industry/boiler house maintenance.
- Field based service engineer experience within a pipe fitting and welding role.
- Previous experience with manufacturer products including Nu-way, Hamworthy, Saacke, Weishaupt Dunphy industrial package burners etc.
- Previous experience of working to current health, safety requirements and environmental legislation.
- Previous experience of ISO standards and accreditation/best practice.
- Knowledge of steam, hot water and thermal oil boiler plant and digital combustion control.
- Full driving licence.
- Gas qualifications; COCN1, ICPN1, CIGA1 and CORT1.
Desirable
- City and Guilds in Plumbing, Pipework Erection, Pipework Fabrication and/or NVQ Level 3 in related trade.
- Welding certification to current British standards; metal arc, tig and preferably mig
- Gas qualifications; COCPI1 (LS), ICPN1, TPCP1, TPCP1A.
- IOSH Working Safely and/or Safety passport.
- The ability to plan pipework routes.
- A proven mechanical engineering background.
- Experience in a customer facing role.
- Computer literate.
Key personal characteristics
- Analytical and logical problem-solving skills – especially in the area of electrical and mechanical fault-finding.
- Demonstrates manual dexterity.
- Ability to make decisions, use initiative and work unsupervised.
- A team player, working alongside others with positivity and respect.
- Able to work well under pressure.
- Capable of working accurately at speed, under pressure and with a wide-ranging remit.
- Flexible in terms of the ability to operate and contribute in a changing environment.
- Willing and keen to undertake relevant training to develop skills in relation to the post.
- Customer focused.
- Positive ‘can do’ attitude.
- Exemplary verbal and written communication skills, with the ability to communicate technical information to a non-technical audience.
- A willingness to take full ownership of the role and to go above and beyond.
- Willing to travel and participate in overtime/weekend work including overnight stays.
