Industrial Combustion Service Engineer (Multiple positions across the UK)
Reference: Industrial Combustion Service Engineer
Closing Date: 28/02/2019
Location: Nationwide
Salary: Competitive
JOB DESCRIPTION
Reporting to: Regional Service Manager
Location: Customer sites nationally but mainly within the local area
The Company
JBC specialise in mechanical and industrial engineering which encompasses a vast range of services to the public and private sectors, especially within the Industrial boiler and burner sector.
Scope and Remit: Responsible for providing on-site maintenance and support, on a vast range of combustion equipment and plant.
Responsibilities
- Carrying out planned and reactive maintenance of boilerplant on customer sites
- Responding to customer call-outs including participation in the out of hour’s rota system
- Evaluating and resolving technical problems
- Fault finding, diagnosis and repair
- Installing, commissioning and servicing of combustion, process and boiler plant
- Testing and monitoring the performance of equipment and plant
- Providing customers with regular reports and feedback on their service requests, including the completion of relevant paperwork
- After sales; providing customers with upgrade and energy saving options
- Developing and maintaining relationships with customers
- Offering feedback on future product development, features and functions
- Some minor business development/sales responsibilities
- Ensuring compliance with the companies health and safety, quality and environmental procedures
- Participation in paid overtime and weekend work
- Travel across the UK but mainly within the local area and some overnight stays will be required
PERSON SPECIFICATION
Qualifications – Essential
- Full driving licence
- Gas qualifications; COCN1, ICPN1, CIGA1 and CORT1
Desirable
- Engineering degree or similar (HNC etc)
- Gas qualifications; CDGA1, TPCP1 and TPCP1A
- 17th Edition electrical
- IOSH and/or Safety passport
Knowledge & Experience – Essential
- A strong proven engineering background within the combustion industry/boilerhouse maintenance
- Field based service engineer experience
- Previous experience of working to health and safety requirements
- Previous experience with manufacturer products including Nu-way, Hamworthy, Saacke, Weishaupt Dunphy industrial package burners etc.
- Knowledge of steam, hot water and thermal oil boiler plant and digital combustion control
Desirable
- Experience in a customer facing role
- Computer literate
Skills & Behaviours – Essential
- Electrical and mechanical fault finding skills
- Good level of communication skills, both verbal and written
- Ability to work well under pressure
- Analytical and logical problem solving skills
- Ability to work unsupervised and function as part of a team
- Capable of working accurately at speed with a wide ranging remit
- Willing and keen to undertake relevant training to develop skills in relation to the post
- Willing to travel and participate in overtime/weekend work including overnight stays